🔒 Cancellation & Refund Policy
Effective as of June 12, 2025
At Central City Luxury Auto Detailing, your appointment blocks off dedicated time and resources. To protect our business and keep operations smooth, the following policies apply to all bookings:
❗ Cancellation Policy:
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Cancellations must be made at least 24 hours before your scheduled appointment.
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Same-day cancellations or reschedules will incur a $75 fee, charged to your original payment method.
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No-shows or cancellations within 3 hours of your appointment will be charged 100% of the service cost — no exceptions.
Your time slot is reserved just for you — last-minute changes hurt our ability to serve others.
🌧️ Weather / Rain Policy:
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If rain or severe weather is expected at the time of your appointment, you may reschedule without penalty.
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We recommend checking the weather before booking, or contacting us the morning of if conditions change.
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Once a service is started or completed, we do not issue refunds due to weather conditions.
💳 Refund Policy:
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All services are final and non-refundable once completed.
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If you’re not satisfied, you must notify us within 24 hours with clear photos or explanation. We may offer a correction at our discretion.
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Refunds are not guaranteed and are offered only in rare cases of missed or unsatisfactory work.
📅 Rescheduling:
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You may reschedule once per appointment with at least 24 hours’ notice.
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Frequent last-minute reschedules may require a non-refundable deposit for future bookings.
📞 To Cancel or Reschedule:
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Text or call: 561-663-2536
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Or email: centralcityluxuryautodetailing@gmail.com
By booking with Central City Luxury Auto Detailing, you agree to these terms. We appreciate your business and your respect for our time.